![]() A QR code doesn’t link only to a website, it can also connect the consumer’s smartphone with help in urgent situations. ![]() ![]() For instance the Washington State Ferries service provides a feedback poster with 2 QR Codes – each representing positive or negative experience by the passenger overall. QR codes allow consumers to contact customer service or provide feedback with a simple scan. Washington State Ferries are using QR Codes for in-the-moment feedback
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